Office of Community Awareness

Mission
The Mayor's Office of Constituent Services serves as liaison between the residents of Canton and the Mayor's Office in an effort to make Canton a cleaner, safer city; provide quality customer service, and foster good community relations.

Proactively working with residents and community organizations, the Office of Constituent Services acts as the Mayor's spokesperson -- ensuring that residents are receiving City services in a cost-efficient and timely manner.   We strive to address the concerns and complaints of residents by collaborating with City agencies and offering an avenue for residents to voice their concerns and suggestions for improvements to City services. Not only that, we diligently work to resolve any issues that residents may be facing. 

The Office of Constituent Services provides information on a variety of issues and makes appropriate referrals to other government entities and human and cultural services programs.  We  network with social services agencies, communities, businesses and religious organizations to promote cooperation, creative initiatives and involvement with the City.    With higher quality of life for all residents of the City of Canton in mind, we actively promote, support and advocate the same.

Function
  • Collaborates with citizens and community organizations to provide information to residents on City services and to quickly address community issues and concerns
  • Interfaces with city agencies to facilitate complaint resolution in a timely and efficient manner
  • Develops community outreach projects to enhance the lives of the citizens of Canton